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Nataliya Hryshchenko, head of the Ukrainian association in Croatia: «It is important to feel that you are not alone»

«Svoja» - an association of Ukrainians in Croatia, which has brought together over three and a half thousand people. They help to find accommodation, employment, learn the language, validate diplomas, and provide informational, legal, and psychological support

Nataliia Zhukovska

The «Svoja» team. Photo: Private archive

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Croatians have warmly welcomed Ukrainians since the very first days of the full-scale war. According to official data, the country has taken in approximately 30 thousand Ukrainian refugees. Stress, language barriers, and lack of employment are just some of the challenges faced in a new country. In July 2022, several proactive Ukrainian women, who had overcome the tough path of adaptation themselves, decided to unite for a good cause. They established an organisation for their fellow countrymen called «Svoja», which has been actively helping those in need for three years now.

Iryna Pronenko: «I could not comprehend that war could happen twice in my life»

I come from Luhansk. I studied there, graduated from the Faculty of Psychology, and managed to work in my profession before 2014. As soon as the war began, my future husband and I left the city. We never wanted to live under Russian rule. In Luhansk, we left two apartments and all our belongings behind, embarking on a new life in Kharkiv. We invested our earnings in professional development and education because the situation in 2014 demonstrated that those with knowledge and experience had a better chance of finding employment. It took us eight years to build a new life and make something out of ourselves. By the time of the full-scale war, I was a managing partner of an HR consulting agency, and my husband had a psychological counselling practice. However, like in 2014, the war caught up with us again. In mid-March 2022, we decided to leave. Due to my husband’s disability, we both went abroad.

Iryna Pronenko: «The situation in 2014 showed that those with knowledge and experience had a better chance of finding employment». Photo: Private archive

We chose Montenegro, not knowing that fate would decide otherwise. Our route passed through Hungary and Serbia. However, when boarding a bus to Belgrade, the driver refused to let us on with our cat. We started looking for another way to get to Montenegro, and it led us through Zagreb. At that point, we had been on the road for five days.

We arrived in Zagreb on 17 March 2022. Perhaps due to exhaustion and the sense of peace, we decided to stay there.

On Facebook, I found a group helping Ukrainians in Croatia. I wrote that a couple with a cat was looking for accommodation. That same day, we received a reply: «We would be happy to host you»

Within a few days, I saw a social media announcement about free Croatian language courses. Over the next month and a half, I studied. Finding a job in Croatia was not easy, but I continued working remotely in Ukraine. Eventually, I met the head of the «Svoja» organisation, offered my help, and got involved in volunteering.

Iryna Pronenko at Croatian language courses. Photo: Private archive

I still help Ukrainians in Croatia with career counselling, setting up businesses, and job searches - such as writing CVs and preparing for interviews. Before us, no one else was doing this. With my beginner-level Croatian, I accompanied people to interviews. Later, when the association won a grant and began receiving funding, I was employed there as a specialist in employment and career consulting.

When the full-scale invasion began, I could not comprehend that war could happen twice in my life. There was an inner protest when you think, how many times must I start over?

In Croatia, it so happened that we created our own job. Its results are evident. Over two years, we have employed more than 500 people. For now, I do not plan to return to Ukraine - and I have nowhere to return to.

Tetyana Chernyshova: «It is very important to feel that you are not alone»

We are from Kyiv and, like many others, thought that the war would not last long - at most, three days. I remember sitting in the bomb shelter with my children. We have three. At that time, one daughter was eight years old, the other six. Our eldest was no longer living with us.

Tetyana Chernyshova’s daughters in a bomb shelter during the shelling of Kyiv. Photo: Private archive

On the second day of the full-scale war, my husband said: «We are leaving. You have half an hour to pack. Whatever you take is yours. We are heading to Western Ukraine». We had a huge argument because I thought it was inappropriate and unnecessary to leave home. I took documents, money, some belongings, and underwear for three days. For some reason, I was convinced that we would return within a week.

On the way, along the Zhytomyr highway, we saw a lot of military equipment. Missiles were being shot down overhead. The children asked: «Why are there fireworks during the day? You cannot even see them». From Kyiv to Zhytomyr, it took us about seven hours. The next day, we heard horrifying news that cars were burning on the Zhytomyr highway and that there were Russian tanks there. We reached the Slovakian border. We managed to find a place to stay in a student dormitory. A few days later, we decided to go abroad with the children. Friends invited us to Zagreb, Croatia. My husband stayed behind, and I went with the children to the pedestrian border crossing. In a queue over seven kilometres long, we stood for 12 hours.

After crossing the border, I panicked. My mind was in chaos. I called the woman who had invited us to Croatia. She fully coordinated us. The next day, we travelled by train to Budapest and from there to Zagreb. And again, we thought we would stay for a week at most - and then return home. However, on March 8th, our house near Kyiv was destroyed by an enemy projectile. It was a direct hit. All that was left of the house was a pile of rubble. That was the moment I understood the gravity of the situation. At first, I was like an animal trapped in a cage. Only later did I start going outside, exploring where the shops and hospitals were.

The children were very well received at the local school. Simultaneously, they studied online in Ukraine. One daughter immediately integrated into the group, while the other struggled. She cried every day and said: «Mum, I do not want to go to school. I do not understand what they are saying. They hug me, and I do not want to hug them».

Tetyana Chernyshova with her daughters. Photo: Private archive

Croatians are a kind and empathetic nation. They sympathised with us greatly because 30 years ago, they also experienced war and understand what it is like. I worked online as a lecturer in therapeutic physical education at Shevchenko University. However, we were eventually told that it was impossible to conduct lessons from abroad. I had to resign. Until I learned the Croatian language, I worked wherever I could - cleaning floors and toilets, babysitting. In March 2022, I accidentally met a Ukrainian woman named Nataliya, and later, we founded our association «Svoja». We decided to provide informational support to Ukrainians who found themselves displaced by the war.

When you are in a foreign country and do not know your rights, anything can happen. For example, there were cases where people were deceived about their wages at work

Today, I work as a waitress in a café near my home and my children’s school, and I volunteer at «Svoja». From my own experience, I know that people arriving in a new place often do not know where to start or how to proceed. As for my adaptation, I have learned the language and gained some understanding of how to survive here. However, I still feel like a stranger in a foreign country.

Nataliya Hryshchenko, Head of the Ukrainian Association in Croatia: «For us, «Svoja» is one of our own»

We established «Svoja» in July 2022. At that time, it was not easy for anyone who had found temporary refuge in Croatia. We lived without unpacking our suitcases, waiting to return home the next day. Unfortunately, that did not happen. So, we decided to create our own community called «Svoja». To gain people’s trust, it was necessary to officially register the organisation. We were fortunate to meet the «Solidarna» Foundation, which supported us both legally and financially. They provided us with our first grant, registered a fund to support Ukrainians, and acted as our mentors.

Nataliya Hryshchenko: «We managed to create a community of Ukrainians who use our services». Photo: Private archive

Today, our core team consists of four people brought together by chance. Each of us has our own area of focus. We managed to build a community of Ukrainians who use our services, comprising over three and a half thousand people.

It is very important to feel that you are not alone. By helping others, we help ourselves cope with the pain that the war inflicts on all of us

First and foremost, we provide informational support. Our main focus areas are employment and education. We collaborate with the local employment fund. We have a database of people who contact us and respond to their requests quickly. There is no bureaucracy with us. We work with over 70 employers who provide us with job openings. We also cooperate with legal firms that support refugees. Additionally, we assist Ukrainians in validating their diplomas. The number of people seeking our services grows every year. People want to work in their professions and receive fair pay.

During a meeting at «Svoja». Photo: Private archive

We also work in the field of human rights protection. We collaborate with the Ombudsman of the Republic of Croatia and have even had to seek their assistance. For example, 20 kilometres from Zagreb, there is a settlement of Ukrainians where there was no family doctor after the previous one resigned. This is a significant issue for Croatia, which lacks two thousand doctors. We wrote a collective appeal to the Ombudsman, who addressed the issue through the Ministry of Health.

Additionally, we organise language courses. So far, over 200 people have completed our programmes. From January 2025, we plan to introduce a Croatian language course specifically for medical professionals. We have also established an IT community that offers training sessions. Currently, we are running a course on artificial intelligence. Moreover, we provide regular psychological support lectures.

There are requests for psychological, physical, and even material support. Recently, we collected items and food for people who had just arrived from Ukraine. Their numbers continue to grow. Last year, according to official data, there were 22,900 Ukrainians in Croatia; by 2024, this number had risen to over 27 thousand.

Finding us is simple - we have our own website and are also active on Facebook, Telegram and YouTube.

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A TV host, journalist and author of over three thousand materials on various subjects, including some remarkable journalist investigations that led to changes in local governments. She also writes about tourism, science and health. She got into journalism by accident over 20 years ago. She led her personal projects on the UTR TV channel, worked as a reporter for the news service and at the ICTV channel for over 12 years. While working she visited over 50 countries. Has exceptional skills in storytelling and data analysis. Worked as a lecturer at the NAU’s International Journalism faculty. She is enrolled in the «International Journalism» postgraduate study program: she is working on a dissertation covering the work of Polish mass media during the Russian-Ukrainian war.

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On August 25, the President of Poland announced a veto of the government bill that was meant to regulate protection and support for families fleeing the war. This decision, and the language that accompanied it – promises to make aid for children conditional on their parent’s employment, prolonging the path to citizenship, reigniting historical disputes – is not a matter of mood, but of cold political calculation.

It strikes at Ukrainian refugee women, at their children, at the elderly and the sick; it also strikes at our schools, doctors, and local governments. Instead of certainty, it brings fear; instead of calm, it threatens family separations, secondary migration, and the erosion of trust in the Polish state.

Imagine that you are the ones at war defending your homeland – and a neighboring country treats your wives, mothers, and daughters as hostages of politics.

After the President’s decision, thousands of homes across Poland were filled with shock, bitterness, and a sense of betrayal. Mothers who fled with children and sick parents from cities and villages turned to rubble now ask themselves: where are we supposed to flee next? Women who chose Poland out of love and trust now feel that this love has not been reciprocated.

A child is not a lifeless entry in a statute, and the aid granted to that child cannot be used as leverage against their mother. Solidarity is not seasonal, it is not a trend. If it is true in March, it must also be true in August. Memory is not a cudgel. A state that, instead of healing the wounds of history, reaches for easy symbols does not build community. A state cannot be a street theater. A serious state chooses responsibility, not political spectacle: procedures, clear communication, protection of the most vulnerable.

We, Polish women – mothers, wives, daughters, sisters, and grandmothers – say it plainly: no one has the right to impose conditions, in our name, on women fleeing war. We will not accept the pain and suffering of people in need of our support being turned into fuel for political disputes. We will not allow the destruction of the trust on which community stands. This is a matter of national interest and of our common conscience. It is bridges – not walls – that turn neighbors into allies, and it is predictable and just law, together with the language of respect, that strengthens Poland’s security more than populist shouting from the podium.

Europe – and therefore we as well – has committed to continuity of protection for civilians fleeing aggression. It is our duty to keep that word. This means one thing: to confirm publicly, clearly, and without ambiguity that the families who trusted Poland will not wake up tomorrow in a legal vacuum; that no child will be punished because their parent does not have employment; that the language of power will not divide people into “ours” and “others.” For a child and their single mother, the law must be a shield, not a tool of coercion into loyalty and obedience. Politics must be service, not spectacle.

We call on you, who make the law and represent the Republic, to restore certainty of protection and to reject words that stigmatize instead of protect. Let the law serve people, not political games. Let Poland remain a home where a mother does not have to ask: “Where to now?” – because the answer will always be: “Stay in a country that keeps its word.”

This is not a dispute over legal technicalities. It is a question of the face of the Republic. Will it be a state of the word that is kept – or a state of words thrown to the wind? Will we stand on the side of mothers and children – or on the side of fear?

Signed:
Polish women – mothers, wives, daughters, sisters, grandmothers.

As of today, the letter has been endorsed by over two thousand women from across Poland — among them three former First Ladies of the Republic of Poland, Nobel Prize laureate Olga Tokarczuk, and internationally acclaimed filmmaker Agnieszka Holland. Their voices stand alongside those of hundreds of other women — mothers, daughters, sisters, grandmothers — who have chosen to sign as a gesture of solidarity and moral responsibility.

The full list of signatories is available at the link below:

https://docs.google.com/document/d/135yP6XadgyRJmECLyIaxQTHcOyjOVy9Y4mgFP9klzIM/edit?tab=t.0

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Letter of protest of Polish women to the Prime Minister, the Sejm, the Senate and the President of the Republic of Poland

Sestry

Melania Krych: What is this Zryw [eng. Surge]  all about?

Julia Wojciechowska: We’re the generation that, at the time of the government transition in 2015, was still in our teens. Our coming of age was marked by constant political debate — at home, at school, on the streets. And it was a debate that neither included us nor spoke to us. But times have changed.

Agnieszka Gryz: Do you know the playbook for apathy? When the key political events unfold right under your nose, shaping your tomorrow, and yet you can neither cast a vote nor even raise your voice. Zryw didn’t begin the day we registered the Foundation — it began, piece by piece, within each of us, years ago.

JW: And yes, now we run a Foundation. We’re not selling a cat in a bag: we are political, but we are not partisan. We want to build the next generation of state leaders. We’ve just finished recruitment for our first zryw, a four-day public leadership retreat in the Tatra mountains.  

Why public servants? Don’t we have enough of those?

JW: The bench is short and not very attractive. We have experts, and we have politicians. The experts have spent the last eight years climbing corporate ladders or building Euro-careers in Brussels; they have families to support. And suddenly they’re supposed to destabilize their lives to take a ministry job for a quarter of the salary?
Meanwhile, there are plenty of young people who can and want to step in but no one is inviting them. And what’s more, when they knock on the door themselves, no one cares to open it.

AG: Right now, the most reliable “pipeline” into public service is through party youth wings. Those are often comprised of people who, from a very young age, have been focused solely on securing a particular seat. And once they’re in it, they don’t want to leave. What would their alternative be? And while not all youth wings are the same, the young people we’ve met often had neither vision nor their own ideas, only the party line that raised them.

That’s not the kind of public service we want Zryw to represent. Our diagnosis isn’t about a lack of knowledge or experience. What’s missing are people willing to make decisions and take responsibility for them; to risk and bear the consequences. State leaders, not mouthpieces of the party. I still remember being deeply struck by the words of Bartłomiej Sienkiewicz, then a minister. Asked about the stability of his profession, he replied that his coat always hung on the back of his chair: “I am a public servant and a politician, and I must always be ready… at any moment. If I have to leave, I take my coat and I go.” We want to fear neither stepping in nor out.

Who applied to the first Zryw? Who did you select?

AG: The range was incredible. From doctors and engineers to political science students and civil servants. We received applications from 149 towns across all 16 Polish regions, plus 12 cities abroad. The final group is eclectic in the best way: a trainee fighter jet pilot, a former health expert abroad, aspiring local government leader.

“Zryw” during introductory conversations. Photo: private archive

JW: But only 35% of applications came from women. However, among those invited for interviews, women made up half,  because the candidates who did apply, were incredibly strong. That’s a slightly higher ratio than the proportion of women in our parliament. It shows that the imbalance of opportunities starts much earlier.

This won’t fix itself, but our group speaks for itself: neither Zryw nor Poland has a shortage of capable, ambitious women.

Right, I’ll tell you an anecdote. We recently received a lengthy comment on a blog post ["Our Favorite Elections: Who's Joining the September Zryw?" - Ed.], in which we mentioned the deficit of female applicants. Someone criticized us for “making up inequality,” since recruitment was open to everyone, they argued. “Anyone could click the link.” They claimed that bringing up such stats could discourage young men from public service because nowadays, any and all gender differences are painted as discrimination.

And how did you take that comment?

AG: Honestly, I was glad! Someone took the time to write out their thoughts. Polemic is a valuable legacy of Polish public life, and it’s an honor to partake in and to foster it. Of course, I disagreed with the arguments themselves, because discrimination and systemic inequality are not the same thing.

JW: In a nutshell, discrimination means unequal treatment or neglect. It would apply if one group had been treated preferentially. Then you could say the others were discriminated against. But we had no preferences. What we did consider were the ground realities of Poland’s education system and cultural patterns that shape what people feel is possible for them. And in Poland, that burden falls especially on young women, who are often brought up according to a different set of values. As girls, we’re taught to be polite, to obey. Boys will be boys: they get a pass to mess around, to take risks. And that carries over into adult life, including our careers.

AG: Equality doesn’t always mean equal opportunity. Leveling the playing field requires special attention to the needs shaped by years of conforming to social and cultural norms. And often, forms of exclusion that aren’t necessarily written into law but affect people’s lives nonetheless. Going forward, we pledge to ensure that women not only get access, but also an actual encouragement to apply.

JW: Many of us in Zryw studied abroad, which makes the contrast all the more striking. I was in England, where class divides are the bigger issue. But after returning to Poland, I’ve spoken with countless young women who face a powerful mental barrier—they doubt their own abilities and potential. And yet, so often, they have far greater knowledge and social awareness than many of the men I meet who are already part of the state apparatus.

As a Foundation, we can’t overlook this—when we see inequality, we take it into account.

How did Zryw come about?

AG: It all started with sleeping on mattresses. The year was 2023, a parliamentary election year — time to rise to the challenge. A dozen or so of us came together to build a campaign for Parliament from scratch. We barely knew each other. For several months, our candidate’s apartment turned into a kind of “transfer station”: it began with five people, by the end, there were fifteen, and many more passed through along the way. That group of fifteen became the core on which we built Zryw. Because we discovered something important — not only could we survive living on top of each other in one small flat, but we could actually make things happen together.

JW: It all started through word of mouth. In ’23 we were acting on our own initiative, and the news spread: to friends, and then to friends of friends. Take me and Aga, for example. We only knew each other from afar, and only virtually. Back during Covid, we happened to organize student conferences at the same time. Every now and then, we’d catch a glimpse of each other on Zoom or on social media. Then the parliamentary election came.

AG: That’s right. I asked if I could join the campaign; I texted Julia on Instagram, I had seen her repost something relating to our candidate. The timing was right, the whole thing was only getting started. After the successful election campaign, we wanted to harness that energy and channel it toward something. We realized there was no point in waiting for a window of opportunity, and we had to open it ourselves. That’s why we created Zryw: to capture that national surge of energy, give it shape, and direct it where it’s needed most.

From left to right: Agnieszka Gryz, Alicja Dryja, Alicja Kępka, Agnieszka Homańska. Photo: private archive

So, where is it needed most?

JW: Over the past two years, we’ve seen how much absurdity and inertia you run into when working in ministries. Take salaries, for example—some of them, quite frankly, make it impossible to live in the capital. 3,200 zł net? That’s an extreme case, but a real one. And many people in Zryw know this firsthand. They came back from abroad, wanting to work for the state, and were willing to accept those conditions because they had a vision. Some managed to endure, while others left—whether due to financial strain or a lack of room to grow.

AG: We believe that a qualitative generational shift in Poland’s public service is possible from within. For systemic change to take hold, you need to sow it in many places at once—because, in the end, the state needs capable people in both offices and the legislative process. But it’s also about showing that there are people worth making that change for.

We don’t want to open a showroom where all you can do is admire a luxury car from the outside. Zryw should be a garage, a place where you can actually get under the hood of your own car. We’ll give you the workshop, the tools, and access to great mechanics. And then it’s time to hit the road—with our support and community alongside you.

Who do you work with?

JW: Last year, we were the only organization from Poland accepted into the accelerator run by the Apolitical Foundation, which supports what they call political entrepreneurs. And despite the name, it’s not about businesspeople, but rather about those who create new models of civic and political engagement.

We’re also supported by, among others, the EFC Foundation, founded in memory of Roman Czernecki — a social innovator and educator. At Zryw, we believe that democracy requires not only institutions, but above all people: competent, empathetic and ready to act. In this sense, our mission and projects align deeply with EFC’s vision of building a strong democratic community.

AG: Among our allies is also the Mentors4Starters Foundation. From them, we’re learning how to build meaningful mentor–mentee relationships that truly benefit both sides. Maria Belka and Zofia Kłudka bring a wealth of practical knowledge and an equal willingness to share it with us.

How do you imagine the future of Zryw?

JW: Our mission is to find capable, driven people, encourage them either to stay in Poland or to come back, and equip them with the tools and knowledge they need to be effective in public service.

AG: While our zrywy [eng. surges]—the lowercase ones, meaning our short multi-day gatherings—are largely aimed at students who study in Poland and see their future here, we also see ourselves as a kind of “repatriation hub.” When you go abroad for your studies, you find countless networks and support systems that help you adapt to a new place. We believe Poland needs a similar network, but for those considering a return.

JW: Exactly. A Pole abroad is rarely alone. But a Pole returning after studies is a different story. For a long time, such a decision carried the stigma of disappointment or even failure. Nonsense! Poland is beautiful, innovative, and above all, it’s home. This is where we feel purpose, and this is where we see our future. And we want the privilege we had—finding each other in 2023, and being able to start working together—to be available to many more people. Because in the end, you need both something and someone to come back to. The flight home is just one plane ticket, but the decision to board it isn’t so simple. We want to show, in very concrete terms, that the return is worth it, and that it opens up incredible opportunities.

20
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Zryw - A New Poland

Melania Krych

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